Your Trusted Ally For Elevating Hospitality Experiences

Our Story

Step into our reimagined world where Saige Colbert, brings forth a dynamic blend of creativity and hospitality management expertise. Gone are the conventional boundaries – we don't just train and educate; we curate spectacular events and shows, infusing every moment with our signature flair. Whether you're a longtime patron or a newcomer, join us on this exhilarating journey where innovation meets excellence in hospitality and entertainment. Welcome to our new era of unforgettable experiences.

Our Mission & Vision

Our vision is to set the national standard for customer service excellence, fostering an environment where professional development, operational efficiency, and innovative service delivery thrive. We are committed to transforming front-line staff into exceptional leaders capable of crafting memorable guest experiences. Whether through our online or in-person training options, our goal is to empower your team with the knowledge and tactics necessary for outstanding performance. Additionally, we specialize in enhancing your events with live bands and performers, adding that extra touch of magic to create truly unforgettable occasions.

Our Offerings

For your upcoming event, or dining affair, we offer a comprehensive suite of services to ensure a memorable experience for your guests. From audiovisual support and top-notch customer service to health-conscious catering and expert bar service, we serve as your ultimate hospitality and event management partner.

Hospitality Training

Elevate your team's performance with our tailored training programs, covering everything from server etiquette and food safety to handling diverse clientele.

Event Management

Whether it's a wedding, corporate function, or special event, we handle all aspects of event coordination, including music selection, venue setup, and efficient service management.

Creative Solutions

From cutting-edge video production to captivating performance art and dance entertainment, we offer innovative solutions to enhance audience engagement and leave a lasting impression.

The Power of Numbers

These statistics emphasize the significance of investing in customer service and hospitality management training to improve customer satisfaction, employee retention, and overall business performance in the Washington D.C. area and surrounding regions.

01.

According to a recent study, 75% of customers are willing to spend more with a company that provides excellent customer service.

02.

The hospitality industry has one of the highest employee turnover rates, with an average of approximately 72.6% in the U.S. This highlights the need for training to retain skilled staff.

03.

Increased customer retention through exceptional service can lead to a revenue increase of 25% to 95%

Craft Your Path

Discover the endless opportunities to advance your career and refine your skills with our forward-thinking programs and services. At FOTH, we believe in forging futures by nurturing talent and igniting passion in every aspect of hospitality and event management. Join us to shape your destiny in this vibrant industry.

Transformative Training & Events

Are you launching a new restaurant or seeking to elevate your team’s skills? Let us revolutionize your hospitality experience. From comprehensive staff training to meticulous event planning, explore this package to discover how we can collaborate to delight your guests and enrich your dining atmosphere.

Get Access to Server Training

Navigate Our Learning Hub

Embark on a transformative journey with our extensive learning resources. Whether you're enhancing your hospitality expertise or refining your performance skills, our Learning Hub offers a diverse range of materials for every professional. Dive into your learning adventure today, available online and ready for download.

Begin Learning

Unveil Our Creative Mastery

Who says hospitality can’t be exhilarating? Dive into our portfolio and explore the video branding projects we've crafted for our clients. There's no better way to capture the moments we've created than through our own lens. Discover the creativity we bring to the world of hospitality.

See Our Work

Stay Ahead of the Curve

Are you keen on discovering exclusive hiring events, exploring top-rated establishments, and winning exciting prizes and deals? Join our mailing list today to stay informed and be the first to experience the best that the hospitality industry has to offer.